OPTO X

Putting the X in CX

Unlock the power of  communication with OPTO X, your all-in-one CX solution designed to enhance customer experience and drive business communication.​

OPTO X is an innovative solution that redefines communication for businesses. Effortlessly integrate voice, video, and messaging into your applications with user-friendly
APIs and SDKs.

Enhance customer experience with Copilot integration. OPTO X encourages businesses to explore the possibilities and experience seamless, scalable communication that drives growth and innovation.

Enhanced CX Support

Engage customers on their preferred channels – SMS, Voice, Web chat, WhatsApp, social media, Email, and more.

Scalable API Integration

Effortlessly integrate interactions within Microsoft
Teams using powerful APIs for seamless communication across your business.

AI Integration

Powered by Copilot AI integration take your user and customer experience to the next level.

Solving Business Challenges

Customizable, scalable, and easy to integrate capabilities that meet all business needs

Why Choose

OPTO X effortlessly embeds communication capabilities into Microsoft Teams. OPTO X is customizable, scalable and adapts to your needs.

Seamless Business Communication:

Deploy real-time communication features for all your business interactions across multi devices and platforms. OPTO X puts you in the driver seat to have access to all the tools you need on a day-to-day basis.

Enhanced Customer Experience:

Take your customer experience one step further with a solution designed with user and customer in mind. Reach your customers where they are with options to integrate your most effective business channels and
business tools.

Features at a Glance

✔ SMS & Voice API:

Automate notifications, confirmations, and support with reliable messaging and voice calls.​

✔ AI, Chat & Messaging Integration: API:

Integrate with WhatsApp, Facebook Messenger, and other popular platforms.​

✔ Programmable Voice:

Automate call flows, IVRs, and call routing to enhance customer support.

✔ Digital Twin:

Personalizing experience that are customized for each customers, super charging the agent bringing together human and AI interaction.

Transform Your Communications

Let OPTO X help create meaningful interactions that drive results. Get started today and experience the power of seamless communication with the platform that puts the X in CX.​

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