SCB Global Emphasises Importance of Bespoke Approach to Microsoft Teams
Why UCaaS success relies on bespoke services from trusted partners rather than force-fitting products to customers.
‘Bespoke’ is an overused term that has different meanings for organisations depending on their varying needs, budgets and….
Full-House Approach for Successful Teams Operations
Enterprises need comprehensive, optimised experiences for the delivery of business-critical communications in Teams
Many organizations that utilize Microsoft Teams struggle to realize the full benefits of the technology and available features due to…
SCB Global optimizes collaboration experiences
OPTO4Edge SD-WAN capabilities
Software-defined wide area networking (SD-WAN) has been hyped in the marketplace for several years now with the result that many organisations recognise the technology as a means to enhance the security and performance of their enterprise networks. Now, as workers have…
Unparalleled voice heritage places SCB Global at the forefront with Microsoft Teams
SCB Global’s jouney
Although the Coronavirus pandemic has massively stimulated the usage of Microsoft Teams, much of the activity has been a knee-jerk response to radically changed working conditions and most integrations with other services and apps have been…
Microsoft Teams and PBX Together
Ready for MS Teams but your PBX isn’t?
One of the largest challenges to rolling out cloud-based unified communications and collaboration tools has been the continued existence of the PBX. Many enterprises have made substantial investments in their PBX and are…
OPTO4Teams: Enhancements Make COVID-19 Teams Adoptions Permanent
It’s time to add features and make temporary collaboration solutions permanent
Adopted as a rapid reaction to enable businesses to keep working, services such as Zoom, Microsoft Teams, Skype and others have become the means by which employees maintain communication with…
Removing the Complexity in Business Communication
SCB Global’s OPTO4Teams – the way to simplify MS Teams deployment
Today’s businesses can often find themselves with many types of communications platforms that their staff use.
OPTO4Teams Delivers Contact Centre Features at Home
Providing contact centre features and benefits to Microsoft Teams
As organisations come to terms with the new normal, they’re moving on from the rapid response challenge of continuing to operate and working out how to sustain efficiency and customer service over…
Breaking Silos in Microsoft Teams
UC Today’s Rob Scott hosts Shams Khan, Principal Solutions Consultant from SCB Global
In this session we discuss the following:
- What siloes can exist in a Microsoft Teams environment?
- What is cloud calling and what are the benefits of moving your corporate telephony into Teams?
- How does a company use Microsoft Teams for their contact centre requirements?
Tackling Microsoft Teams and Direct Routing
UC Today’s Rob Scott hosts Shams Khan, Solutions Consultant from SCB Global
In this session we discuss the following:
- Defining Direct Routing – what is it?
- Understanding Direct Routing gotchas, expose the challenges and issues
- How to be successful with Direct Routing, best practices, getting started, setting your strategy
- Introducing OPTO4Teams – how does it work, why choose your solution