As we say goodbye to 2023, we begin to reflect on the incredible journey we’ve had together over the past year. With each passing day, SCB Global has not just met but surpassed expectations, reaffirming our commitment to delivering industry-leading solutions for Microsoft Teams.
Here’s a recap of the key milestones that shaped our remarkable year in 2023:
A bigger and better team;
One of the cornerstones of our success has been the expansion of our team. In response to the surge in new orders, SCB Global welcomed 35% more staff this year. This investment in people was pivotal, as our team continues to grow and maintain high-quality delivery and customer service.
Customer satisfaction takes center stage;
The heartening feedback from our customers has been the ultimate validation of our efforts. Many of you have graciously acknowledged the exceptional service received from SCB Global. Your satisfaction is our driving force, and we are delighted to know that our dedication to excellence is making a tangible impact on your experiences.
Gratitude and recognition;
To our valued customers, we extend our heartfelt gratitude. Your choice to collaborate with SCB Global has been the catalyst for our success. Equally, we owe a debt of thanks to our dedicated employees who work tirelessly to turn our vision into reality. Looking after our valued customers is what our employees enjoy most.
Welcome to high-value clients;
In a significant stride forward, SCB Global proudly welcomed many new enterprise customers this year, some of whom are set to invest more than $1 million annually. This milestone is particularly noteworthy as we continue to serve many customers with seat requirements ranging from 1,000 to 20,000.
Aside from the $1M customers, we welcomed equally all other customers that have trusted SCB for their corporate collaboration needs.
We built a network of trust;
This year, we focused on streamlining and fortifying our partnerships within the industry. The trust given to us by our partners is a testament to our dedication to long-term customer satisfaction. We take pride in being able to expand and build on these relationships.
Sustainability and financial prudence;
In an unstable world where sustainability is paramount, SCB Global is proud to prioritize serving our customers in a sustainable manner. What sets us apart is our ability to achieve this without taking on any debt or pay for unsustainable marketing costs. This financial prudence ensures not only our current success but we are also laying the foundation for a stable and resilient future in order to serve our customers for many years to come.
Microsoft Teams solutions = Communication Revolution;
As we peer into the future, we are confident that SCB Global will emerge even stronger in 2024. The coming year will see us sharpen our focus on adding more Microsoft Teams features and solutions, further solidifying SCB’s position as industry leaders. We are ready to meet the evolving needs of our enterprise customers with a more dedicated and customized approach.
Expanding our reach with a new office in Brazil;
Exciting news awaits on the LATAM geographical front. SCB Global is set to open a new office in Brazil, catering specifically to our LATAM customers. This strategic move underscores our commitment to providing localized and personalized services to our clients in the region.
Overall, we are ending 2023 with an endless list of accomplishments for SCB Global. Each thread represents a commitment to customer journey excellence, customer satisfaction, financial prudence, and a vision for the future. As we step into the next chapter, we invite you to join us on this journey of innovation, collaboration, and unparalleled service.
Thank you for being an integral part of the SCB Global story. Here’s to a future filled with continued success and shared achievements, leading the Communication Revolution!
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