Scale Your Business with the Global Leader

in Microsoft Teams-Native Communications

As a Microsoft Solutions partner at the frontier of intelligent communications, with over 21 years of experience and expertise, SCB Global are the ideal partner for helping you accelerate your business.

Whether you are a Master Agent, Trusted Advisor, Reseller, Referral or a direct customer partner, we apply the same focus on ensuring you get the same reliable service designed to meet your specific requirements. With a customer satisfaction score over 92%, SCB Global are your trusted partner for the complete Microsoft-first communications solution.

Your trusted partner for a seamless experience

The only enterprise voice and CX platform that operates natively inside Microsoft Teams across 182 countries — simplifying communications complexity and global scalability without third-party connectors or parallel systems.
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Our Values

Innovation

Smarter thinking for a more connected future: Continually innovating to deliver smarter, simpler and more intelligent ways to connect and collaborate globally.

Quality

Excellence, built into everything we do: From design to delivery, we set the standard for performance, reliability, and precision.

Integrity

Trusted to deliver, trusted to advise: Integrity in every interaction—clear communication, honesty, accountability, and no surprises.

Teamwork

Stronger together, delivering more: We work as an extension to our customers’ team—aligned to their goals, invested in their success. Their team behind the scenes.

What We Offer

Proprietary Infrastructure

Proprietary Infrastructure

Unlike “resellers of resellers”, we own our carrier-grade Class-4 switching infrastructure, OPTO X giving our partners a “cleaner” solution with fewer points of failure.

Azure-Native Architecture

All OPTO solutions are hosted within Microsoft Azure, ensuring the lowest possible latency, 99.999% core network uptime and true data sovereignty.

Microsoft Solutions Partner

We are a certified Microsoft Solutions Partner for Modern Work, featuring numerous accreditations across the Microsoft ecosystem.

Largest Operator Connect Coverage

Offer your clients the world’s largest Operator Connect reach on the market, covering 71 certified countries with international numbering in 182 countries.

Deployment Flexibility

Give your clients the freedom of choice to deploy Operator Connect for simplicity, Direct Routing for complex integrations, or a hybrid of both within a single tenant.

Global Compliance in Challenging Regions

We master complex regulations in high-barrier regions like China, India, and the UAE. Our local expertise in data sovereignty and sovereign encryption ensures full compliance.

Verified Global Excellence

Our OPTO solutions are backed by global compliance accreditations and certifications.

Unified Global Billing

We simplify the complex by providing one single, unified bill regardless of how many countries are in scope.

Proven Scale

Supporting 750,000+ monthly active OPTO users globally, from mid-market firms to the Global 2000.

Partnering for Success

We work with a growing network of partners across the globe, combining localized expertise with the SBC Global solution suite to deliver a tailored customer experience. We value our partner relations and are invested in their success through our extensive partner program that offers a dedicated partner manager, easy deal registration, co-branded marketing support and so much more.

White-Glove Deal Support

We don’t just “enable” you; we co-execute. Our senior engineers and sales strategists provide joint sales calls, technical pre-sales support, and complex RFP assistance to ensure you never lose a deal due to technical complexity.

Margin Optimization

Move beyond rigid “per-user” models with our flexible usage-based and shared calling models typically allow partners to optimize client ROI by 30-50%, opening up significant room for your service margins.

Industry-Leading Commission Structures

We provide one of the most competitive and transparent commission models in the industry. Designed to reward your expertise, our structures focus on maximizing your upfront incentives and long-term recurring revenue.

Zero-Friction Deployment

Leverage our pre-built automation and the OPTO X backbone to deploy global voice solutions in days, not months, accelerating your “time-to-revenue.”

Growing Together

Our partnership framework is designed to ensure both SCB Global and our partners achieve specific business objectives through shared roadmaps and joint go-to-market strategies.

Innovation as a Standard

Stay ahead of the curve with early access to AI-driven tools ensuring your portfolio remains cutting-edge in the evolving CPaaS and CCaaS landscape.

Powered by Microsoft. Connected by SCB Global​

Your Trusted Microsoft Solutions Partner for Intelligent Global Collaboration​

Our long‑standing partnership with Microsoft gives customers and partners a clear advantage—ensuring every solution is truly native to the Microsoft ecosystem. By working closely with Microsoft, we deliver advanced voice and collaboration capabilities built directly into Microsoft Teams, helping organizations modernize with less complexity.​

Built across 9 global Azure regions, our platform enables secure, scalable migration from legacy systems. With Operator Connect available in 71 countries (more than any other provider), Direct Routing in 182 countries, and hybrid deployment options, customers gain consistent performance and dependable global connectivity.

As a recognized Microsoft partner across multiple programs, our credentials highlight the depth of trust, expertise, and alignment that customers and partners can rely on.

This is why SCB Global remains the preferred choice for Microsoft Teams‑native global collaboration.​

Some of the Demanding Industries We Solve For

SCB Global delivers intelligent solutions to enterprises in highly regulated and high-stakes industries, including: Solutions work in all verticals.

Global Retail

Synchronizing massive supply chains and multi-store operations to ensure a consistent customer experience worldwide.ver named Duden flows by their place and supplies it with the necessary

Global Manufacturing & Logistics

Unifying fragmented production sites across 90+ countries into a single Teams tenant.

Finance & Fintech

Managing high-volume, regulated trading and banking voice flows.

Healthcare & Life Sciences

Critical coordination for hospitals and clinics requiring HIPAA-compliant, AI-driven routing.

Education

Enabling seamless hybrid learning and secure campus-wide communication for global universities and institutions.

Legal & Professional Services

Supporting multi-national firms that demand secure, high-fidelity global conferencing.